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Privacy Policy

Privacy Policy

This Privacy Policy explains how Linguistic Bridge processes personal data in connection with its website, course inquiries, enrolment, and small-group language courses. It applies to visitors, prospective learners, and enrolled participants who interact with the site or related booking channels.

Terms of ServiceContact
Effective Date
As stated in this policy
Scope
All users of our services
Questions?
Contact
01 · Purpose

Purposes of Processing

We use personal data to respond to course inquiries, screen starting level, match learners to a group and timetable, confirm course terms, complete enrolment, manage scheduled lessons, support guided practice, prepare written learning plans and materials lists, process payments, maintain attendance and administration records, communicate about course matters, and meet legal or accounting obligations. We may also use limited technical data to operate, secure, and improve the website.

Processing is limited to operational, contractual, and compliance needs.
02 · Sharing

Service Providers

We may share personal data with trusted service providers that support website hosting, communications, payment processing, record keeping, or similar operational tasks. These parties act under instructions or contractual obligations appropriate to their role. We do not sell personal data.

Service providers receive only the information needed to perform their assigned functions.
03 · Legal basis

Legal Disclosure

We may disclose personal data where required by law, court order, tax rules, accounting obligations, or a valid request from a public authority. We may also share information when necessary to establish, exercise, or defend legal claims, or to protect the rights, property, or safety of the business, learners, or others.

Disclosure to public authorities is limited to lawful requests or mandatory obligations.
01

Data We Collect

We may process identification and contact details, course inquiry information, level screening responses, enrolment details, timetable preferences, attendance records, payment-related information, and communications sent through our website or by other booking methods. Where relevant, we also process information needed to prepare a written learning plan, course materials list, or progress review. We do not seek more data than is reasonably needed for these purposes.

The data we collect depends on the inquiry, enrolment, and course support requested.
02

Sources of Data

We receive personal data when a user submits an inquiry, books a course, completes level screening, confirms course terms, enrols, or communicates with us by phone, email, contact form, or in person. We may also collect technical data automatically from the website, such as device and usage information, and we may receive limited payment or transaction details from the chosen payment method.

Most information comes directly from the learner or from routine website use.
03

Cookie Types

Essential cookies support core website functions and security. Preference cookies remember selected settings. Analytics cookies, if used, help us understand how the site is used and improve its performance. Cookies may be session-based or persistent, depending on their purpose.

We use only standard cookie categories needed for operation, preferences, and basic analytics where enabled.
04

Cookie Controls

Users may block or delete cookies in their browser settings. If the site provides a cookie banner or preference tool, users may use it to adjust non-essential cookies. Disabling some cookies may affect site functions such as form handling, session continuity, or preference storage.

Cookie settings can be managed through the browser and, where offered, through site controls.
GDPR

GDPR Overview

Our processing is based on applicable legal grounds, which may include performance of a contract, steps taken before entering into a contract, legal obligations, legitimate interests, and consent where required. We use personal data only to the extent needed for course administration, communication, website operation, and compliance with law.

Where GDPR applies, we process personal data as a controller for users in the European Economic Area and related cross-border situations.

EU compliance references
RegulationGeneral Data Protection Regulation (GDPR) - EUR-Lex
Supervisory AuthorityOffice for Personal Data Protection of the Slovak Republic
This section is intended for individuals whose data is protected by the GDPR.
GDPR Rights

GDPR Rights

Where the GDPR applies, individuals may have rights to access, rectification, erasure, restriction, objection, and data portability, and the right to withdraw consent where processing is based on consent. The availability of each right depends on the legal basis and the circumstances of the request.

GDPR rights are handled in line with applicable law and the nature of the request.

Contact Details

Email contact
[email protected]
Telephone
+421 915 765 900
Postal address
Mičinská cesta 21, 974 01 Banská Bystrica
Privacy contact
Use the contact details below for privacy questions, rights requests, or policy-related correspondence.
Contact Page

Depending on the circumstances, individuals may request access to their data, correction of inaccurate information, deletion where permitted, restriction of processing, or objection to certain processing activities. Where processing is based on consent, consent may be withdrawn for future processing without affecting prior lawful processing.

Available rights depend on the legal basis and any applicable statutory limits.

To exercise a privacy right, a person should contact us using the details in this policy and describe the request clearly. We may need to verify identity before responding. If a request is complex or repeated, the response time may be extended where allowed by law, and we will explain any applicable limitation or refusal.

Requests should include enough information to identify the data subject and the matter concerned.

Personal data is retained for the period necessary to manage inquiries, enrolment, course delivery, accounting, dispute handling, and legal compliance. When data is no longer needed, it is deleted, anonymised, or otherwise securely removed from active use, subject to any retention duty that applies under law.

We keep data only for as long as needed for the stated purpose or a legal requirement.

The updated version will apply from the date stated in the revised policy. If a change is material, we will take reasonable steps to draw attention to it through the website or other appropriate communication channels. Continued use of the site after the effective date means the revised policy will govern future processing.

We may revise this policy when our processing practices, legal obligations, or website functions change.